Cybersecurity and technology, once classified as back-office issues, now intersect in the daily lives of the majority of credit union staff.
That’s evident from the lineup of breakout sessions available Monday for CUNA Tech/OpSS Council Conference attendees, who will assemble at the Walt Disney World Resort in Orlando, Fla.
Here are some highlights from the full conference agenda:
Social media for the front lines (8:15 a.m., 1:45 p.m., in room Asia 1), sponsored by Diebold and CUNA Strategic Services. Sundeep Kapur of Digital Credence will focus on the five key fundamentals of social media—particularly the fifth fundamental, which centers around building staff support for social media initiatives. How do we make sure that our employees can carry forth our social media messaging? What strategies can the frontline staff use to accentuate the positive, respond to negativity, and generate a sense of community on social media? Hilary Reed, founder of Empower Strategic Solutions, joins Kapur in leading the afternoon session.
Emerging technologies (9:30 a.m., Asia 4), sponsored by ShoreTel. The global fintech (financial technology) sector continues to accelerate in investment and exit strategy, with the credit union industry positioning itself as a key hub for fintech. John Best, CEO of Best Innovation Group, will discuss the impact of emerging technologies such as wearables, blockchain, payments, cloud computing and much more.
Cybersecurity – from the firewall to the desktop (9:30 a.m., 11:15 a.m., Asia 2), sponsored by CoNetrix, Diebold, and CUNA Strategic Services. Credit unions must implement various layers of technology controls to protect sensitive data, but those controls alone aren’t effective. To build a robust cybersecurity defense, you also need to instruct people, enact processes, and develop a system of monitoring and testing. Leo Maduzia, chief information technology compliance and risk officer, San Diego County Credit Union, and Jim Brahm, president/CEO of Security Compliance Associates, will lead the discussion.
In addition to these and other valuable breakout sessions, Mike Schenk, CUNA’s vice president of economics and statistics, will offer an Economics Update at 3:30 p.m. in North Hemisphere A&B.
Also, the Technology Council will conduct at 8:15 a.m. in North Hemisphere A&B the first of three Speed Rounds sessions where vendors make a case for the best-in-show award, to be presented Tuesday based on attendees’ ballots. Round 2 will be held in the same room at 1:45 p.m.
And the Technology Council will hand out its Excellence in Technology Awards at Monday’s membership lunch, sponsored by PSCU, at 12:15 in South Hemisphere 1.
Visit news.cuna.org for coverage throughout the CUNA Tech/OpSS Council Conference.