How can leaders become more digitally engaged?
Start by listening, says Charlene Li, author of “The Engaged Digital Leader.” She addressed an Executive Series breakfast Tuesday morning at the America’s Credit Union Conference in Seattle.
“Think about who you should listen to and find a way to do that,” she says. “It could be a topic or a group. For example, see what millennials are doing and talking about today.”
Then, share a story or an insight from the conference with others. “Share it with others in a way that people can then share it themselves,” Li says.
In the past, leaders were gatekeepers who passed information down to others, she adds. “Their new role is being facilitators.”