It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act (TCPA), CUNA wrote to House Energy and Commerce subcommittee on communication and technology leadership Wednesday. The subcommittee will conduct a hearing on the TCPA Thursday, starting at 11 a.m. (ET).
CUNA’s concerns arise from a July 2015 Federal Communications Commission omnibus declaratory ruling and order for the TCPA, which it believes is problematic and has impacted credit unions’ ability to communicate with members about pertinent account information.
“We support the concept of preserving consumers’ rights to privacy on their cell phones and protecting financial information; however, the FCC's Order goes far beyond the scope or purpose of the TCPA, which was enacted in 1991 when a cell phone was considered a luxury item and smartphones were still years away from production,” CUNA’s letter reads.
Specific concerns include:
CUNA also submitted a joint letter for the hearing’s record Wednesday, signed by a number of other financial trade organizations.
The joint letter highlights similar concerns to those raised by CUNA, and calls for Congress to reform the TCPA by imposing a damages cap and mandating the establishment of a database of reassigned numbers.