FOR IMMEDIATE RELEASE
Contact: Natalie Sherry – CUNA Councils; (608) 231-4141; firstname.lastname@example.org
Madison, WI (October 28, 2015)– A new white paper from the CUNA Operations Sales & Service Council, “The Role of the Branch Manager in the Branch of the Future,” discusses how traditional branches are under pressure to provide outstanding service to members through both the digital and physical experience.
In the midst of this transformation, the role of the traditional branch manager is also changing—and will play a pivotal role in implementing the new strategies that help the branch and the credit union succeed.
The white paper discusses four models for branch transformation, including 1) the cashless branch, 2) ATM pods, 3) interactive teller machines, and 4) the hybrid branch, and how the branch manager’s role changes with each model.
CUNA Council members are eligible to receive complimentary copies of these, and hundreds of other white papers.
The papers are available online in the white paper section of www.cunacouncils.org
Press may contact Natalie Sherry at email@example.com for more information.
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About CUNA Councils:
CUNA Councils is a member-led organization dedicated to connecting passionate people, great ideas, original content and relevant resources to find solutions and inspire achievement through the power of peer collaboration. CUNA Councils serves 6,600 members in six areas of credit unions including lending, marketing and development, finance, human resources and training development, technology and operations, sales and service. For more information, visit www.cunacouncils.org.