The 2017 CUNA Collections & Bankruptcy School will be held Sept. 18-21 in Tempe, Ariz. Designed for attendees of all experience levels, the school provides a credit union-focused education on best practices, regulations and trends in collections and bankruptcy.
“It’s challenging and sometimes unpleasant, but collections is a necessary part of being a lending institution and an area where training is important,” said Kathy Smith, CUNA instructional design manager. “CUNA Collections & Bankruptcy School expands and updates your knowledge of the collections process so you can manage the myriad of challenges it contains.”
The school consists of two tracks, each hosted by authorities in the field. Introduction is designed for collectors and collections managers with five or fewer years’ experience and focuses on big-picture ideas and key concepts. Advanced is designed for returning attendees or those with more than five years’ experience and focuses primarily on current trends and issues.
“MBL & Commercial Loan Workouts” a pre-conference workshop, will be held on Sept. 17. The workshop will explore the tools credit union collectors need to identify and work with member businesses facing difficulty, including understanding business loan documentation and the legal steps that can be taken to protect the credit union from loss.