Monday’s sessions at CUNA’s America’s Credit Union Conference in Las Vegas blended inspiration with strategy as keynote speaker Guy Kawasaki offered lessons on how to “enchant, influence and persuade” consumers, while CUNA President/CEO Jim Nussle offered insight on how credit unions can fulfill their people-helping-people mission.
In other sessions and in the Exhibit Hall, speakers and vendors offered advice on how innovation and technology will continue to shape an industry defined by continuous change. Following are scenes from the conference.
Stephanie Sievers, Aneca FCU CEO, tries her luck at the EllieMae booth in the Exhibit Hall.
CUNA President/CEO Jim Nussle reminds CU professionals that they're on the America’s CU team.
Guy Kawasaki’s keynote speech brought smiles and laughter to attendees.
Social media is a fast, free, and ubiquitous way to share your message, Guy Kawasaki tells emcee Mark DeCarlo during a Q-and-A session.
Corporate ambidexterity is an effective model of innovation and change for CUs, says Andrew Downin, Filene Research Institute managing director of research.
Cognitive computing and artificial intelligence will reshape business in the next five years, says Mark Sievewright, founder/CEO of Sievewright & Associates.
Jenna Gordon, sales manager at Summit CU, explains how a gamification tool integrates employee performance, recognition, and feedback.
During the exhibitors’ reception, attendees could win a pair of Maui Jim sunglasses.