Stakeholders have until Aug. 28 to comment on a Federal Communications Commission (FCC) notice of inquiry addressing the issue of robocalls to re-assigned phone numbers. This could impact credit unions making phone calls with equipment with the capacity to store or produce telephone numbers, as they are subject to the Telephone Consumer Protection Act
Specifically, the FCC seeks public comment on the idea of creating a comprehensive resource of reassigned numbers that businesses and other robocallers can use to avoid accidentally calling number that are no longer used by the consumer that gave their consent to receive these calls.
Today there is no single comprehensive resource for an up-to-date list of numbers that have been reassigned, meaning callers may unwittingly continue to place calls without realizing the number has switched hands.
The notice of inquiry begins the process of receiving public comment on ideas to address problems related to reassigned numbers and robocalls.