Payments: Perils and Promise
Despite competitive pressures and fraud concerns, the payments arena oﬀers new opportunities to connect with members. Amid an explosion of mobile payment options, credit unions must deﬁne their true value proposition for the member.
Cards Are (Still) King
While digital payment options generate the most buzz, credit and debit cards still drive the competitive payments market. Credit unions with successful card programs prioritize service, rewards, and convenience, and segment members based on usage patterns.
Open Banking on its Way
The market shift toward granting third parties access to banking information to deliver members services is both exciting and scary. Credit unions must prepare for open banking’s impact on member relationships and competitive pricing.
Use empathy mapping to better understand members’ ﬁnancial well-being—and how best to serve them.
Open your eyes to the Credit Union Awareness Initiative’s research-backed, consumer-driven brand platform.
Knowledge of local conditions enables credit unions to succeed in business lending.
New CUNA Board Chairman Maurice Smith prides himself on being a ‘credit union nerd.’
A new CUNA compliance resource contains all 2017 major regulations and eﬀective dates, along with CUNA’s ﬁnal rule analysis.
NEW IRA LATE CONTRIBUTIONS REQUIREMENT
The IRS now requires separate reporting on Form 5498 of any late rollover contributions self-certiﬁed by an IRA owner.
Cybercrime predictions for 2018 include smarter malware authors and a looming ‘bot’ battle.
TOOLS OF THE TRADE
In the arms race against card fraud, identify the best solutions to protect members and your credit union.
Displaced populations in Colombia can access ﬁnancial services thanks to World Council’s partnership with local credit unions.
What do you get when your annual information technology exam and April Fool’s Day coincide?