To guide an organization through a project that will bring change, potential conflicts, and emotions to the team, having a leader with a collaborative mindset at the helm might be the best scenario.
“I like to think that a collaborative leader is someone who recognizes that changes needs a champion,” Pamela Green tells the CUNA News Podcast. “They have to recognize that there is an opportunity to bring people together, but first, they have to know when people aren’t and when there’s this disconnect, be willing to jump in.”
That connection is key, but collaborative leaders must also have a strong understanding of how each individual department works in an organization and how they work together to attain a common goal, says Green, who is an executive coach and trainer who works with organizations to engage and maximize their talent.
These leaders also can’t be afraid of confrontation, Green says, because bringing together two sides in a disagreement is a vital piece in moving an organization forward.
“You also must be willing to engage and confront. I call it ‘care-fronting.’ It’s often one of the least desired responsibilities of a leader,” Green says. “You must be able to bring people together and work through conflict.”
Green led a breakout session at the 2018 CUNA HR & Organizational Development Council Conference in Fort Lauderdale, Fla. It explored the role of a collaborative leader, the six Cs of collaboration that lead to improved organizational performance and career success, and how to assess a collaborative IQ.
During the podcast, Green discusses how organizations can benefit from a collaborative mindset, how an individual can improve their collaboration skills, and other trends in human resources.
► Visit CUNA News for more conference coverage, and get live updates on Twitter via @CUNAJennifer, @cunmagazine, @cunacouncils, and by using the #HRDOCouncil hashtag. Learn more about the CUNA HR & Organziational Development Council, a member-led professional society for credit union executives, at cunacouncils.org.