Fall Training Options
A full slate of training events is on hand this fall. Choose from one of these three conferences offered in October by the Credit Union National Association (CUNA).
Oct. 21–23, San Diego
Not your traditional training program, Experience Learning Live! offers peer interaction with other training professionals, along with cutting-edge training techniques.
Discover ways to:
Oct. 25–28, San Antonio
CUNA’s Branch Management Institute and Business Development School have combined for a unique learning experience. This highly customized, flexible program is ideal for the evolving roles of branch managers and business development professionals.
You’ll get the tools you need to:
Oct. 17-21, Tempe, Ariz.
This comprehensive program helps ensure your credit union is never an easy target for scams, fraud, or theft.
Conference highlights include:
To learn more and to register for any of these events, visit training.cuna.org/cumag and select "upcoming events."
Resources for the Front Line
Check Hold Webinar
Consumers complain frequently about check holds. Make sure your staff has the information they need to serve members and to protect your credit union from fraud. During the Reg CC & Check Law Issues for Frontline Staff webinar, Nov. 4, participants will:
Visit training.cuna.org/cumag and select "upcoming events."
Empower Front-line Staff
Provide the monthly Credit Union Front Line Newsletter to all tellers and member service reps. They’ll stay current on regulatory and fraud issues and learn how to improve sales and service. Recent issues have covered:
View a sample issue at creditunionmagazine.com and select "Front Line."
Help Youth Build Credit
CUNA’s Credit 101: Do You Pass the Test? is targeted to young adults, particularly those in college—and it can easily be adapted for high-school students. The seminar helps young members understand:
This Credit Union Seminar in a Box kit includes all materials needed to host a seminar—from PowerPoint presentation and planning checklists to member work sheets and evaluation forms.
Visit buy.cuna.org and select "member seminar kits" under "member education."