4. Watch out for performance peaks
Many virtual teams face a performance peak around the one-year mark, after which performance may level off or decline.
Implement strategies to overcome this peak by:
5. Create a ‘high-touch’ environment
It’s hard to replicate a high-touch environment in a virtual setting. That’s why virtual team members should meet in person at least annually.
Other ways to facilitate a high-touch environment:
6. Choose the right leader
A virtual team leader should have both technical and soft skills. This person should set clear goals and direction, and revisit these as priorities shift.
The leader must engage team members in the development of team strategy, provide timely feedback to team members, be responsive and accessible, and
celebrate team achievements and successes.
“Virtual Team Success: A Practical Guide for Working and Leading from a Distance” (Jossey-Bass/A Wiley Imprint, 2010, ISBN: 978-0-470-53296-6, $50) is available from major online booksellers.