A new Filene Research Institute report explores what kind of employees make superlative middle managers and how credit unions can identify and promote them.
Here's how superior middle managers differ from average employees, according to “Attributes and Skills of Highly Effective Credit Union Managers:”
But just as important is to understand where this group underscores the averages, the report says. Being lower than average isn’t negative, but it highlights traits where good middle managers are atypical:
“This report can be used as a tool for hiring and promoting in the middle management ranks,” points out Ben Rogers, Filene’s director of research. But whether you use a formal screening mechanism or rely on interviewing and your own intuition, Rogers says understanding these factors and how they play into effective credit union management will help you hire and promote more successfully.
For more information, visit filene.org.