These days, members have high expectations for their financial services experience. And credit unions need a well-trained staff to prevent potential gaps in service.
While training is an important tool for maintaining and building on excellent member service, professional development opportunities also help retain key employees and integrate new ones.
Management, staff, and volunteers will find opportunities for training and participation in this lineup of current CUNA offerings.
Branch Operations & Business Development School
Credit union branch managers and business development professionals will meet to explore blended approaches to their job duties at the CUNA FUSE Branch Operations & Business Development School, July 30-Aug. 2, in Las Vegas.
► Break down traditional barriers between branch operations and business development, and discover new ways to fuel growth;
► Discover the efficiencies of a coordinated credit union; and
► Network with specialists outside traditional areas of expertise.
Training is held at the Four Seasons Hotel—a sanctuary removed from the hub of Las Vegas.
Learn more at training.cuna.org/fuse.
Call for Entries: ELLy Training Awards
CUNA will once again recognize outstanding credit union training programs and professionals at the 11th Annual ELLy Training Awards, during CUNA’s Experience Learning Live! conference, Sept. 30-Oct. 3, in Denver.
The ELLy Awards are the only national awards presented to credit union trainers who contribute outstanding achievements to the field of professional staff development.
Awards are presented across these categories:
► Chi Phi Delta X II Award;
► eLearning Award;
► Training Champion Award;
► Training Professional of the Year Award; and
► WOW Award.
Entries must be received by June 29. To submit an entry, visit training.cuna.org/ellys.
CUNA Volunteer Certification School
Credit union board members will sharpen their skills and take their volunteer duties to the next level at the CUNA Volunteer Certification School, Sept. 23-28, in Long Beach, Calif.
During this week-long comprehensive program, board members will dive deep into a range of complex credit union issues. They’ll work through these issues in simplified ways and have the opportunity to reach a new level of volunteer excellence.
► Safety & soundness;
► CEO oversight;
► Strategic planning; and
► Board development.
After completing this school, board members will earn their Certified Credit Union Volunteer (CCUV) designation.
For more information, visit training.cuna.org/vcs.