Adventurer Jamie Clarke, a keynote speaker, talked about reaching the summit of Mount Everest and crossing the Arabian desert. Clarke related the importance of overcoming the fear of rejection as a major factor in the process of reaching your goals. He suggests that everyone face and conquer the internal battle of self-awareness so that they can become a supportive member of any team that faces challenges together.
The CFPB released the results of its survey on debt collection Thursday, prior to its discussion on the same topic. The survey, which consisted of 53 questions about first- and third-party debt collection, does not specifically identify credit unions.