"Consumers want to do business with companies that solve problems for them, so your brand should promise to solve problems," Peter Sheahan tells attendees of BAI's 2013 Retail Delivery Conference in Denver on Thursday.
"It's important that your financial institution take more controlled risks because action always precedes clarity," says Sheahan, who wrote the bestselling books "Flip" and "Generation Y".
President Barack Obama sent greetings Thursday to those celebrating International Credit Union Day. CUNA worked closely with the White House on the statement, and a number of credit union-friendly legislators also weighed in with the White House.
The NCUA’s revised supervisory approach to interest rate risk is covered in a recent Letter to Credit Unions (16-CU-08). The new standardized approach is designed to increase focus and resources toward higher risk credit unions.
CUNA’s Strategic Communications Department teamed up with The Wall Street Journal this week on an infographic illustrating the differences between credit unions and banks. The graphic ran in print today, on International Credit Union Day.