"Consumers want to do business with companies that solve problems for them, so your brand should promise to solve problems," Peter Sheahan tells attendees of BAI's 2013 Retail Delivery Conference in Denver on Thursday.
"It's important that your financial institution take more controlled risks because action always precedes clarity," says Sheahan, who wrote the bestselling books "Flip" and "Generation Y".
Since CUNA’s compliance staff compiled a list of changes in mortgage interest reporting under the IRS’s Form 1098, several questions have arisen. CUNA’s compliance staff has been able to connect with a coalition of consumer mortgage lenders to provide answers.
After months of advocacy by CUNA, the CFPB Thursday wrote to CUNA announcing it will initiate a rulemaking this summer to address issues with the bureau’s Truth in Lending Act-Real Estate Settlement Procedures Act integrated disclosures rule.