As you engage in the process of radical collaboration, "you have to be comfortable with being a little uncomfortable," says Matt Krogstad, vice president and head of mobile at Bank of the West in Denver.
He's joined by fellow Bank of the West executive Gina Wolley.
CUNA is concerned with a report on consumer testing used by the CFPB to analyze periodic statement forms for consumers in bankruptcy, but concurs with some of its findings. The bureau issued a report in February on its study.
CUNA compliance staff has received a number of questions in recent weeks regarding Internal Revenue Service W-9 forms and taxpayer identification numbers. A recent CompBlog entry lists some of those frequently asked questions, along with answers.