As you engage in the process of radical collaboration, "you have to be comfortable with being a little uncomfortable," says Matt Krogstad, vice president and head of mobile at Bank of the West in Denver.
He's joined by fellow Bank of the West executive Gina Wolley.
FinCEN issued a list last week of frequently asked questions regarding Customer Due Diligence requirements for financial institutions. The document contains 24 sets of questions and answers, which are also available on. CUNA’s CompBlog .
Oral arguments in the lawsuit against the Federal Communications Commission regarding its Telephone Consumer Protection Act will begin Oct. 19. CUNA filed an amicus brief last year asking for the ruling to be vacated.