Achieving lasting success requires CU marketers and business developers to be "rock star good," says business performance expert Ryan Estis. Rock star marketers, he says, do three things consistently well: Collaborate, serve as change agents, and champion the organization's culture. Estis was Thursday's keynote speaker.
NCUA Chair Rick Metsger told CUNA that the agency has begun the process of consulting industry practitioners to assist in the transition as credit unions work to implement the new current expected credit loss accounting standard.
CUNA’s inaugural Fair Lending Workshop took place last week in Denver, leading to valuable discussions on compliance with the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act and more.