ROB DETRICK HAS boundless energy.
Simply put, “I don’t want to be bored,” says Detrick, vice president, branch operations, at Credit Union of America in Wichita, Kan.
His work of 17 years at the credit union has certainly kept him busy.
“My day can begin or end at any one of the six offices that I manage,” Detrick says. “I’ll often visit several locations in a day, and really enjoy the diversity and challenges of managing multiple branches. And though it sometimes seems like the to-do list has no end, I’m never bored.”
And now, if it’s possible, Detrick is busier than ever. Recently, he became project lead for a new branch build.
“The new branch project, while challenging, has been a great opportunity for me,” he says. “I’ve been involved with every aspect of the project, from selecting the location to designing the building to selecting vendors and the general contractor.”
But Detrick admits even though it might seem like he’s 10 people running around at once, the success of the project depends on the rest of his team. “I’m fortunate to be learning from some very successful people who have built a few branches in their careers,” he says.
And Detrick’s team members undoubtedly benefit from his optimistic, spirited approach to leadership.
“I’d describe my leadership style as a high-energy version of The Golden Rule,” he says. “I try to treat others the way I want to be treated, and I try to have a positive impact on everything that I’m involved with.”
“Rob has a passion for helping people,” adds Lea Ann Gabbert, Credit Union of America's chief administrative officer. “He has served on the city council and has volunteered as an EMT and a firefighter. He’s also active in his church, serving as a youth director and lay minister.”
“I live in a small town that’s always looking for volunteers, which suits me fine,” Detrick says. “When I volunteer, my goal is to be the bright spot in someone’s day and have fun in the process.”
Self-described as “hyper,” Detrick doesn’t come home from a long day to sit on the couch and watch TV. He somehow finds a back-up reserve of energy. Sitting still just isn’t an option.
“I’ve been working on my back deck for 10 years. Don’t get me wrong, the deck is completed; I’ve just been improving it and adding to it for a decade,” he says.
Sounds like the perfect metaphor for Detrick’s life.