NCUA in January released a two-part video credit unions can use to educate their members about frauds, scams, and cyberthreats.

Available on NCUA’s YouTube channel, the videos are part of the agency’s Consumer Report series developed by the Office of Consumer Protection.

The first part explains how criminals initiate contact with consumers and how to detect and prevent fraud.

The second part:

• Provides preventive techniques to assist consumers in identifying and combating different types of frauds, scams, and cyberthreats;
• Outlines steps for reporting fraud; and
• Provides a brief introduction to EMV (Europay, MasterCard, and Visa) technology designed to make point-of-sale (POS) transactions safer.

“We all must contribute to protecting the broader credit union system,” NCUA Board Chairman Debbie Matz says.

“Ongoing member education on topics such as detecting, avoiding and preventing fraud not only protects a credit union’s reputation,” she continues, “but it also helps members maintain their financial well-being. I encourage all credit unions to use these new videos when educating their members about protecting their finances and fighting cybercrime.”