NORTH CANTON, Ohio (3/21/14)--The ATM removed the teller from the transaction. Diebold has now removed the plastic card.
Diebold, a CUNA Strategic Services alliance provider, just unveiled the world's first ATM-sans-card reader and PIN pad, a machine that relies entirely on mobile authentication.
To access the machine, a user scans a unique QR code with their smart device and then the ATM authenticates it with cloud-hosted services, which provides for secure and cardless transactions.
This cardless transaction eliminates card-skimming or shoulder surfing, two common crimes that occur at ATMs.
A mobile cash access solution also has been added, allowing consumers to pre-stage cash withdrawals on their smart devices where users can pre-select the amount of cash they'd like to withdraw from the ATM.
Diebold and white-label mobile wallet provider Paydiant developed the cross-channel solutions and each hold complementary patents on the technologies.
To cater this service to Millennials, Diebold configured the interface with flick and drag actions. The ATM is also paperless and delivers receipts directly to mobile devices.
"To develop the Millennial-inspired ATM, we studied the digital and social habits of today's younger generation," said Frank Natoli Jr., Diebold chief innovation officer. "The research led us to choose mobile devices for both the user interface and the authentication vehicle to ensure seamless connectivity between devices. Adding mobile wallet capabilities further capitalizes on the mobile mentality of Millennials. Together, the technologies provide a glimpse of the future of self-service banking for today's connected consumers."