MADISON, Wis. (9/25/13)--For many firms, mastering digital technologies might be the key to long-term survival and success, according to the September issue of Credit Union Directors Newsletter from the Credit Union National Association.
Building directors' information technology (IT) expertise allows boards to guide management in technology strategies and initiatives, a June report from McKinsey & Company illustrates.
Whether IT savvy or not, directors should review these questions as a starting point for shaping a fruitful conversation with management.
As credit union executives work through these questions, they also must ask if the credit union is making the most of its technology story. Interest will rise among members and consumers as it goes digital. Be ready to communicate the benefits of the credit union's IT initiatives through well-timed external messages.