MADISON, Wis. (10/22/13)--Ken Schmidt is Harley-Davidson's brand visionary and communications strategist and he says if he were to open a business in 2013, it would be a credit union.
According to the Credit Union National Association's Credit Union Front Line Newsletter, Schmidt believes small community-based businesses can grow by capitalizing on today's anti-big business mindset among consumers. He made his remarks to the 2013 Solutions Conference hosted by Card Services for Credit Unions, a credit union card processing association with over 3000 members.
Schmidt presented the following blueprint for member service representatives, the newsletter reported recently:
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