MIDDLETOWN, Pa. (7/10/14)--Sollievo, the risk-management credit union service organization of Mid-Atlantic Corporate FCU, Middletown, Pa., has partnered with Everbridge to bring emergency notification and critical communication services to credit unions.
"Whether it's a physical disaster or a service outage, getting the right information to the right people at the right time is critical," said Lori Gall, president/CEO of Sollievo. "In the case of a physical disaster, it could literally be a matter of life and death."
Instead of relying on old-school calling trees or phone lists, which can fail when they are needed most, Sollievo's partnership with Everbridge gives credit unions access to a comprehensive and intuitive platform for critical communications. During both emergency and operational incidents, employees can be quickly notified of important information via multiple channels, including email, home phone and cell phone.
For notifications only affecting specific sets of employees, the system can also be tailored to select groups. The software also monitors employees' responses, so credit unions can confirm when someone has been notified of an emergency.
"Our technology is designed to make it efficient and intuitive to communicate the right message, to the right person, at the right time," said Jaime Ellertson, Everbridge chairman/CEO. "Fast, reliable communication, whether in a time of crisis or in the regular course of business, can protect assets, minimize loss, provide operational continuity and save lives."
There is no need for credit unions to provide hardware, software or maintenance, Gall said. No matter how large or small a credit union is, all Sollievo clients can have access to the same communication features.
Everbridge's platform connects more than 50 million people worldwide. Earlier this year, the firm was recognized with the "Business Continuity Innovation of the Year" award by the BCI North America organization.