Auditors Take the Fight to Fraudsters

Keep a tight leash on member information, and require certain measures to protect it.

May 21, 2014

Seven common audit findings—and how to avoid them.

Compliance

Compliance Q&A: Fair Credit Reporting Act

Does the act prohibit CUs from sharing the contents of credit reports with members?

November 1, 2012

Members can receive a free copy of their credit reports from the nationwide consumer reporting companies.

Marketing

Empower employees to serve new members during the account-opening process.

October 25, 2012

The first 90 days is crucial for making or breaking a new-member relationship.

Compliance

Review your SAR processes so they’re commensurate with your risk.

November 14, 2011

Don't file Suspicious Activity Reports without questioning the decision-making process leading to them.