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Articles Tagged with ''consumers''
Technology
Study Reveals Strong Demand for Real-Time Payments
Most consumers want payment services from their primary financial institutions.
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A Recipe for Success
Quality components and sufficient resources make for successful plans.
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Marketing
Times Square Video Billboard to Promote CUs
Full-motion, 15-second ad will repeat hourly for eight weeks.
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Courting Disgruntled Bank Customers
Focus on delivering the CU difference to all members every single day.
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Operations
An Underbanked Opportunity
CUs’ mission aligns well with the needs of 68 million consumers.
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Management
President's Perspective
Our Commitment for the New Year
CUNA will take the strongest stand possible to protect the CU tax exemption.
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Be an Advocate For Members
'Why aren’t we using advocacy to attract the next generation of customers?'
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Training Helps Staff Avoid 'Whoops!' Moments
Research illustrates the importance of planning for success.
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Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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Compliance: Frequency of early intervention notices
The new mortgage servicing rule from the CFPB clarifies the frequency of required written early intervention notices. A mortgage servicer must provide notice to a delinquent borrower no later than the 45th day of the borrower’s delinquency.
CUNA to House subcommittee: Eliminate TCPA overreach
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
TCPA, payday proposal covered in this week’s Advocacy Update
CUNA Chief Advocacy Officer Ryan Donovan discusses this week's congressional activities, as well as advocacy strategies for the CFPB's short-term, small-dollar loan proposal in this week's Advocacy Update video.