news.cuna.org/articles/114073-cuna-collections-bankruptcy-school-set-of-orlando
CUNA Collections & Bankruptcy School 2018

CUNA Collections & Bankruptcy School set of Orlando

April 24, 2018

The 2018 CUNA Collections & Bankruptcy School has been set for Sept. 17-20 in Orlando, Fla. Designed for collections professionals of all experience levels, the school provides a credit union-specific view of best practices, regulations and hot topics in collections and bankruptcy. 

“I left feeling more confident in my responsibilities and gained a greater understanding of the Collections and Bankruptcy process,” said Derrick Wellard, member assistance manager trainee at Idaho Central CU, Pocatello, Idaho. “Plus, I met some incredible people from all over the country.” 

The school consists of two separate programs. The Introduction School is led by Christy Jones, an attorney and shareholder at Sherpy & Jones P.A. This school is designed for collectors and collections managers with five or less years’ experience or other professionals with connections to the collections process. Topics at the Introduction School include: 

  • Differences between Chapter 13 and Chapter 7; 
  • Automatic stay; 
  • Proofs of claims; 
  • Loss mitigation efforts; 
  • Collections procedures;
  • 1099-Cs; and 
  • Servicemembers’ Civil Relief Act. 

The Advanced School will be led by Eric North, an attorney with the law firm of Moore, Brewer, Jones, Tyler & North. The advanced program is designed for returning attendees or individuals with more than five years of experience. Topics at the Advanced School include: 

  • Important recent court decisions and regulations; 
  • Repossessions; 
  • Denial of services and the CFPB; 
  • Obtaining relief from the automatic stay; 
  • How real estate loans differ from others after bankruptcy; and 
  • Chapter 7 and Chapter 13 issues. 

“Collections and bankruptcy are vital areas for your credit union, as unpleasant as the topics are,” said Kathy Smith, CUNA instructional design manager. “CUNA Collections & Bankruptcy School brings new knowledge to the table for credit union professionals of all experience levels and helps them learn the vital information supporting the collections process.”