news.cuna.org/articles/123318-podcast-the-fraud-arms-race
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PODCAST: The fraud arms race

Envisant’s Libby Calderone on how credit unions can combat trending fraud attacks.

January 1, 2024

It’s hard to stay ahead of fraudsters. Credit unions can renew their security measures and fraud education efforts, but fraudsters find a way.

Envisant President/CEO Libby Calderone joined the CUNA News Podcast to share how the credit union service organization (CUSO) is helping credit unions through the fraud arms race. Calderone and CUNA Digital Media Design Specialist Yeekeng Yang discuss trending fraud attacks, how credit unions can combat them, and more.

“Fraud, identity theft, or anything like that is a real problem,” Calderone says. “It's a troubling thing for a member to experience, so the more we can do to reduce that for our members, the better our credit unions will be.”

You can listen to the CUNA News Podcast on Apple PodcastsGoogle PodcastsSpotify, and YouTube.

In this episode:

0:50: Episode introduction

1:30: Intro to Envisant

2:28: Account takeover fraud

5:00: How credit unions can prevent account takeover fraud

6:03: BIN attacks

7:40: Check fraud

9:45: Synthetic identity fraud

12:41: How to educate members about fraud

13:47: Fraud prevention best practices

16:15: The “Envisant Difference”