‘Focus on Members’
Wegner Award winner looks to his roots.
William Eckhardt (pictured above), president/CEO of Alaska USA Federal Credit Union, Anchorage, is one of two winners of the 2012 Herb Wegner Memorial Award for Lifetime Achievement, sponsored by the National Credit Union Foundation.
Tom Dorety, president/CEO, Suncoast Schools Federal Credit Union is the other winner. He was featured in last month’s Leading Edge.
Eckhardt joined Alaska USA in 1971 and eight years later was named president/CEO. Under his visionary leadership, the credit union pioneered 30-year mortgages, share drafts, commercial lending, mortgage servicing, and insurance and trust services.
He places a high priority on political advocacy and has served on the boards of CUNA and CUNA Mutual Group, and as a founding member of the Filene Research Institute and MEMBERS Development Co.
Credit Union Magazine interviewed Eckhardt about the award.
What’s it like to win the prestigious Herb Wegner Memorial Award?
It’s a great honor. It gave me the opportunity to reflect on my 40 years at Alaska USA. The award is one that I will appropriately share with the entire Alaska USA team, as our achievements during the past decades can’t be attributed to one individual.
Alaska USA’s success is the result of a longstanding and strong commitment to member service, as well as dedication and hard work on the part of the team. That team includes the officials, executives, and every employee—past and present.
What’s your greatest credit union accomplishment?
The organizational durability of the credit union. Regardless of the competitive, economic, political, or regulatory challenges confronting Alaska USA during the years, the credit union remains a reliable partner and members’ favorite financial institution. That’s supported by its 65% household market share in Alaska.
What do you attribute to your success?
This goes back to being raised in Alaska where the idea of helping your neighbor—or people helping people—is a way of life and often a matter of survival. Helping members improve their financial well-being was consistent with my upbringing and has been at the foundation of my career.
With credit unions and members economically stressed, what advice do you have for leaders?
Stay focused on helping members and shoring up the credit union’s financial foundation. Don’t allow regulatory requirements to distract you from those goals.
Why is political involvement so important?
If you’re not involved politically, then the role you play is that of a victim of the political process. Involvement at the local level in your home state is the most effective form of involvement.
The awards dinner will be held March 19, 2012, during CUNA’s Governmental Affairs Conference in Washington, D.C. Visit ncuf.coop for more information.
LIBBY VERTZ is an intern in CUNA’s business-to-business publishing department. Contact her at 608-231-4096.