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Will Digital Empower or Destroy CUs?
April 20, 2014
Young adults embrace CU qualities such as trust, fairness, and legitimacy.
'Next Big Idea' Competition Highlights CUSO Innovation
April 16, 2014
Conference attendees determine winner through real-time digital balloting.
Can You Measure Social Media's ROI?
April 8, 2014
Most CUs must make giant strides to broaden their audience to maximize their social media efforts.
Enhance Members’ Cross-Channel Experience
March 26, 2014
‘Create a consistent, intelligent, and personalized experience for the member.’
Agency Offers Guidance on Social Media Compliance
March 24, 2014
FFIEC highlights potential legal, reputational, and operational risks.
Unearth Hidden Treasure with Data Analytics
March 19, 2014
CUs have an immense amount of data, but need to know how to use it.
Be in the Game!
March 12, 2014
Don’t hide on the sidelines or allow other providers to muscle you out of the way.
Mobile Banking: Members vs. Customers
March 10, 2014
There are big differences in how CU members and bank customers use mobile banking.
A New Payments Paradigm
March 5, 2014
Mobile payments reached $1 billion in 2013 and are expected to explode to $58 billion by the end of 2017.
Do You Feel the Payments Love?
February 17, 2014
Each day, more Americans are smitten not by Cupid’s arrow but by their smartphones.
Catalysts for Change
Interviews with ACUC keynoters Mel Robbins, Brett Culp, Guy Kawasaki, and Neil Pasricha.
Borrowing Big Ideas
CU marketers seek inspiration from outside the industry.
CECL Is Coming: Are You Ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
Compliance: Safe harbors for federal benefit garnishment
CUNA’s compliance staff was recently asked about a garnishment order for a member’s that receives federal benefits. The credit union determined the member did not have enough and the member asked the order be paid in full using those funds.
7 competencies of a strategic CFO
‘You've got to be curious,’ Sally Myers says. ‘Find the real problem at the heart of the issue.’
Understand your indirect lending costs
CFOs must get buy-in from the CLO and COO regarding your indirect lending operations.
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