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Best Practices in CU Websites
May 1, 2012
Your newest branch is virtual, and your website is the front door.
Seeking Social Media Success? Be the ‘Community Hub’
April 25, 2012
Chris Brogan’s advice for harnessing the power of social media boils down to two simple words: Be helpful.
Electronic Check Processing: Is Better Good Enough?
April 25, 2012
While electronic check processing is efficient, "straight-through" processing may be the ultimate solution.
Use Social Media Wisely
April 16, 2012
Failure to clearly outline the CU’s social media use expectations through a written policy can significantly increase risk.
Is Isis Keeping You Up at Night?
April 15, 2012
What could an organization called Isis and events taking place in Barcelona possibly have to do with credit unions?
Social Media Off the Clock
April 8, 2012
Your CU's social media presence likely expands to employees’ personal pages. But being off-duty doesn’t give staff carte blanche to post anything they want about the CUor those affiliated with it.
Who Will Solve the Payment Puzzle?
April 1, 2012
While many person-to-person payment services exist, consumers and financial institutions are still looking for an easier method, reports The New York Times.
Mobile Banking Compliance
March 22, 2012
In my compliance world, I like to write about topics that are black and white. But this month I’m going to discuss mobile banking compliance, which currently features a few more shades of gray.
Prepare Members for the Switch to E-Benefits
March 1, 2012
CUs can help members make the switch to direct deposit now.
Dashboards Keep Boards Focused
March 1, 2012
The use of online dashboards as management information systems by financial institution board members and executives is increasing.
Blockchain: The Ultimate Disrupter?
Experts say blockchain technology can be a “game-changing force.”
3 Ways Execs Seek Feedback
CU executive teams turn to coaches, mentors, and peer networks.
Don’t Fall Prey to Fraud
Experts say awareness of time-tested schemes is key to prevention.
Key Trends for Strategic Planning
Disruption is a reality in financial services, and transformation is critical.
Compliance: FinCEN posts FAQs on CDD requirements
FinCEN issued a list last week of frequently asked questions regarding Customer Due Diligence requirements for financial institutions. The document contains 24 sets of questions and answers, which are also available on. CUNA’s
What's your ‘opening line’?
Consider how you might alter your opening line to create a compelling reason for someone to join your CU.
Wearable Technology: Seeking a Financial Services Breakthrough
Developments in wearable technology warrant CUs’ attention before they find themselves behind the curve.
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