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Evaluating Social Media
June 13, 2012
Critical to the success of social media efforts is a simple practice: Move beyond promoting products and interact with other communities and posts.
Measure Your Social Media Success
June 6, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
Payments Trends Will Alter CU Business Model
June 1, 2012
The credit union business model is in jeopardy because of changes in the payment ecosystem.
Will EMV Chips Reduce Card Fraud?
May 21, 2012
Major credit card firms are trying to transition to a more secure card.
Improve Members’ Online Experience
May 14, 2012
Studies show about 50% of attempts to open accounts online fail.
Monitor Risks as Employees Use Social Media
May 11, 2012
Fewer than 30% of large organizations will block employee access to social media sites by 2014, according to Gartner. That’s compared with 50% just two years ago.
Payments Trends May Alter CU Business Model
May 10, 2012
With a significant portion of noninterest income derived from the payments ecosystem, CUs must be prepared for what’s next in payments.
Put Social Media to Work for You
May 1, 2012
Don’t look at social media tools as just more on your to-do list. View them as tools in your personal toolbox to improve leadership, suggests The Wall Street Journal.
Best Practices in CU Websites
May 1, 2012
Your newest branch is virtual, and your website is the front door.
Seeking Social Media Success? Be the ‘Community Hub’
April 25, 2012
Chris Brogan’s advice for harnessing the power of social media boils down to two simple words: Be helpful.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
Bicameral letter addresses CFPB’s arbitration proposal
The chorus of congressional voices calling for credit union regulatory relief grew louder this week with a letter to CFPB regarding the agency’s proposed rule on arbitration.
Credit card rewards: Two key findings
Rewards yield the highest return when cardholders actually redeem them.
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