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Electronic Check Processing: Is Better Good Enough?
April 25, 2012
While electronic check processing is efficient, "straight-through" processing may be the ultimate solution.
Use Social Media Wisely
April 16, 2012
Failure to clearly outline the CU’s social media use expectations through a written policy can significantly increase risk.
Is Isis Keeping You Up at Night?
April 15, 2012
What could an organization called Isis and events taking place in Barcelona possibly have to do with credit unions?
Social Media Off the Clock
April 8, 2012
Your CU's social media presence likely expands to employees’ personal pages. But being off-duty doesn’t give staff carte blanche to post anything they want about the CUor those affiliated with it.
Who Will Solve the Payment Puzzle?
April 1, 2012
While many person-to-person payment services exist, consumers and financial institutions are still looking for an easier method, reports The New York Times.
Mobile Banking Compliance
March 22, 2012
In my compliance world, I like to write about topics that are black and white. But this month I’m going to discuss mobile banking compliance, which currently features a few more shades of gray.
Prepare Members for the Switch to E-Benefits
March 1, 2012
CUs can help members make the switch to direct deposit now.
Dashboards Keep Boards Focused
March 1, 2012
The use of online dashboards as management information systems by financial institution board members and executives is increasing.
Digital Shift Continues in Financial Services
February 28, 2012
Consumers are gravitating more toward online and mobile channels for daily financial management, and they’re showing a strong interest in tablet banking services.
Enhance Direct Mail with QR Codes
February 13, 2012
While use of QR codes is picking up steam, there remains untapped potential as well as errors in how they’re being used.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
Compliance: Guarding against disparate treatment in lending
CUNA’s inaugural Fair Lending Workshop took place last week in Denver, leading to valuable discussions on compliance with the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act and more.
PODCAST: Turning financial services into FUNancial services
The CU startup gameFi wants to boost employee engagement with gaming concepts.
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your CU offer remote learning opportunities for employees?