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Evaluating Social Media
June 13, 2012
Critical to the success of social media efforts is a simple practice: Move beyond promoting products and interact with other communities and posts.
Measure Your Social Media Success
June 6, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
Payments Trends Will Alter CU Business Model
June 1, 2012
The credit union business model is in jeopardy because of changes in the payment ecosystem.
Will EMV Chips Reduce Card Fraud?
May 21, 2012
Major credit card firms are trying to transition to a more secure card.
Improve Members’ Online Experience
May 14, 2012
Studies show about 50% of attempts to open accounts online fail.
Monitor Risks as Employees Use Social Media
May 11, 2012
Fewer than 30% of large organizations will block employee access to social media sites by 2014, according to Gartner. That’s compared with 50% just two years ago.
Payments Trends May Alter CU Business Model
May 10, 2012
With a significant portion of noninterest income derived from the payments ecosystem, CUs must be prepared for what’s next in payments.
Put Social Media to Work for You
May 1, 2012
Don’t look at social media tools as just more on your to-do list. View them as tools in your personal toolbox to improve leadership, suggests The Wall Street Journal.
Best Practices in CU Websites
May 1, 2012
Your newest branch is virtual, and your website is the front door.
Seeking Social Media Success? Be the ‘Community Hub’
April 25, 2012
Chris Brogan’s advice for harnessing the power of social media boils down to two simple words: Be helpful.
Catalysts for Change
Interviews with ACUC keynoters Mel Robbins, Brett Culp, Guy Kawasaki, and Neil Pasricha.
Borrowing Big Ideas
CU marketers seek inspiration from outside the industry.
CECL Is Coming: Are You Ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
Compliance: Safe harbors for federal benefit garnishment
CUNA’s compliance staff was recently asked about a garnishment order for a member’s that receives federal benefits. The credit union determined the member did not have enough and the member asked the order be paid in full using those funds.
Grow and keep your top IT talent
Enhance loyalty and performance by optimizing culture, career opportunities, work environment, and compensation.
7 competencies of a strategic CFO
‘You've got to be curious,’ Sally Myers says. ‘Find the real problem at the heart of the issue.’
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