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Data analysis presents opportunities for growth
June 28, 2017
Consumer data can help CUs build and strengthen member relationships.
Next Up: Mobile RDC
March 1, 2011
Once mobile banking becomes commonplace, mobile RDC could become a differentiator.
Eight IT Predictions for 2011 and Beyond
February 14, 2011
Trends and events that will reshape the nature of business for the next year and beyond.
Member-Facing Technologies: Three Trends
February 7, 2011
By the end of 2011, smart phones will outsell standard cell phones, and consumers will continue to defect from bank and credit union websites to pay billers directly.
'It's More Than the Core'
February 1, 2011
The core is more than just the system that tracks transactions. It touches all delivery channels.
Social Media Compliance: Nine Questions
January 24, 2011
As with other member communications, take proper compliance precautions with your social media efforts.
'New System Under Construction'
January 21, 2011
Core conversion success depends on the combined efforts of the CU and the conversion team.
Social Media Risks and Rewards
January 12, 2011
To understand social media, you must understand the terms.
CUs Are More Tech-Savvy Than Banks
January 7, 2011
Celent report shows that banks exceeded CUs only in their use of operational CRM, customer video conferencing, and biometrics for customer identification.
‘No Such Thing’ as an Easy Core Conversion
January 3, 2011
Keys to conversion success including staying on course, communicating regularly to employees—and trying to make the process fun.
Stuck at '12:00?'
December 27, 2010
Participating in social media is risky but necessary.
A New Risk Mindset
Board involvement in governance, risk management, and compliance (GRC) is crucial.
CUs in Ukraine are entering the advocacy arena to better serve members.
Advocates Embrace the Long Game
In-district visits build lasting relationships with lawmakers.
4 Steps to a Robust Planning Process
First-rate strategic plans require attention, discipline, resources, and frequent updates.
Compliance: Final rule analysis of TRID changes available
CUNA’s final rule analysis of the CFPB changes to the TRID rule is now available. The rule, published in the
this week is effective Oct. 10, with a mandatory compliance date of Oct. 1, 2018.
PODCAST: Digital marketing advice from a former ‘annoying’ salesman
The hardcore 'Glengarry Glen Ross' approach to sales is no longer effective, says Hubspot’s Sam Mallikarjunan.
CUNA supportive of DOL’s proposed 18-month fiduciary delay
CUNA is pleased that the DOL appears to have considered its request for a delay to the implementation of its fiduciary rule, indicating this week it is proposing an 18-month delay for the rule.
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your credit union developed a training program for employees that will prepare the credit union to avoid cyberattacks?