New mobile banking applications are moving transactions out of the branch, mailbox, or ATM, and onto members’ smart
phones. They'll prove their worth through cost savings and stronger member relationships.
Credit Union Magazine Editor Steve Rodgers examines why some credit unions are making the switch to service bureau core processing systems. Sharing their insights are four Madison, Wis., credit union executives.
Sharyn Alden Develop policies regarding employee social networking practices. Social networking has been called the new frontier of communication. But a recent report by the Chartered Institute of Personnel and Development, in London, says worries about misuse and employee bad behavior are creating a “Facebook fear factor” that companies must...
How Technology Meets the Convenience Challenge September 1, 2006 By Theresa Benavidez When it comes to meeting member service expectations, technology is like the proverbial double-edged sword: it enables greater convenience, but raises the bar for service in the process. Technology's pervasiveness in consumers' lives forces credit unions to meet...
CUNA wrote in support of legislation Monday that is a step forward in addressing the threat of litigation under the Americans With Disabilities Act, urging legislators to consider how credit unions are being impacted by frivolous litigation.
After weeks of hurricanes, and now wildfires, it’s more important than ever for credit unions to be prepared for disasters. Federally insured credit unions are required to have disaster recovery and business resumption plans.