Technology
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Turn Technology Hold-Outs into Adopters
Getting members to embrace alternative delivery systems can help CUs reduce costs and deepen relationships.
Tech Budgets Are Going Mobile
CU's technology budgets are growing, due in large part to increased demand for mobile services.
Mobile Lending Is a Strategy, Not an Add-on
'A CU has to go back to its vision, values, and mission in determining its future in mobile.'
Humanize the Digital Banking Experience With ‘Storyselling’
‘It’s the real moment that sells online.’
Technology|Lending
Rewards Program Taps into Power of Social Media
When social media and smartphones are used in conjunction with mobile e-commerce apps, a new world of opportunity opens for CUs.
Plan for the Emergence of Mobile Payments
Strategic planning teams should capitalize on emerging technologies and changing demographics.
Crush the Cross-Sell: Eight Tips
Make sure your cross-selling team is well-trained and understands the nuances of this task.
Unlock the Potential of Mobile Alerts: Five Steps
Use progressively sophisticated alerts to boost member engagement.
Technology
Disruption in Payments
Nontraditional payment providers want to position themselves between you and your members.
Hollen: Consumers Will Determine Digital Payments Landscape
The CO-OP Financial Services CEO discusses emerging payments methods during an exclusive interview at Think 14.
Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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What's Trending
$1.1B settlement with RBS brings NCUA recoveries to $4.3B
NCUA announced it has reached a $1.1 billion settlement with the Royal Bank of Scotland, arising from the sale of allegedly faulty mortgage-backed securities to two corporate credit unions.
CUNA urges court to reject request for Wendy’s suit dismissal
Plaintiffs, including CUNA and certain state credit union leagues and credit unions, urged a Pennsylvania federal judge today to reject Wendy’s Co. request to dismiss a class action lawsuit against the fast-food giant.
CUNA launches next phase of middle class campaign
With the first of four debates between presidential and vice presidential candidates kicking off Monday night, CUNA is launching the next phase of its "Strong Credit Unions. Strong Middle Class" campaign, allowing stakeholders to share the credit union message.