When choosing a provider, start by defining your CU’s needs: What features are most important to your members?

There’s as much to be learned from recent payment fintech failures as from their successes.

Gloating over online lenders’ recent difficulties would be a missed opportunity.

Understand the effect of friends and family on consumption, blend members’ digital experiences with physical experiences, and use data to create efficiencies and drive lending.

CUs can build on trust to create loyalty and increase their importance to their members.

Online lending, the future of payments, connecting with millennials, and the latest in EMV top the agenda Monday morning.

The mobile channel facilitates self-service, enhancing efficiencies for both CUs and members.

Someone will capitalize on blockchain’s financial services potential, and CUs can’t afford to be excluded from the conversation.

People of all ages want services that are easy to use, secure, and in step with today’s faster pace of life, Fiserv study shows.

Attendees learned about the power of communication, the dangers of security breaches, the challenge of onerous regulations, and the revolution occurring in big data.