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Rewards Program Taps into Power of Social Media
July 1, 2014
When social media and smartphones are used in conjunction with mobile e-commerce apps, a new world of opportunity opens for CUs.
Plan for the Emergence of Mobile Payments
June 23, 2014
Strategic planning teams should capitalize on emerging technologies and changing demographics.
Crush the Cross-Sell: Eight Tips
W. Michael Scott
June 10, 2014
Make sure your cross-selling team is well-trained and understands the nuances of this task.
Unlock the Potential of Mobile Alerts: Five Steps
June 6, 2014
Use progressively sophisticated alerts to boost member engagement.
Disruption in Payments
June 2, 2014
Nontraditional payment providers want to position themselves between you and your members.
Hollen: Consumers Will Determine Digital Payments Landscape
May 27, 2014
The CO-OP Financial Services CEO discusses emerging payments methods during an exclusive interview at Think 14.
Connex CU’s Christopher Whalen Voted CO-OP Think Prize 14 Winner
May 23, 2014
Outcome was determined by judges, online voters, and THINK 14 attendees.
Scenes from the 2014 CSCU Solutions Conference
May 16, 2014
Card fraud may morph but it won’t likely go away, speakers say.
Survey Outlines CUs’ Technology Challenges
May 16, 2014
Outsourcing IT continues to be a substantial trend among CUs.
High Interest, Low Activity in Mobile Payments
May 12, 2014
‘Consumers need to be given an incentive to use mobile payments.’
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA’s final FOM rule published, effective Feb. 6
The NCUA’s final field-of-membership rule was published Wednesday, making it effective Feb. 6. The rule, finalized by the NCUA board in October, facilitates consumer access to credit unions and provides credit unions with more flexibility.
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