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Electronic Check Processing: Is Better Good Enough?
April 25, 2012
While electronic check processing is efficient, "straight-through" processing may be the ultimate solution.
Use Social Media Wisely
April 16, 2012
Failure to clearly outline the CU’s social media use expectations through a written policy can significantly increase risk.
Is Isis Keeping You Up at Night?
April 15, 2012
What could an organization called Isis and events taking place in Barcelona possibly have to do with credit unions?
Social Media Off the Clock
April 8, 2012
Your CU's social media presence likely expands to employees’ personal pages. But being off-duty doesn’t give staff carte blanche to post anything they want about the CUor those affiliated with it.
Who Will Solve the Payment Puzzle?
April 1, 2012
While many person-to-person payment services exist, consumers and financial institutions are still looking for an easier method, reports The New York Times.
Mobile Banking Compliance
March 22, 2012
In my compliance world, I like to write about topics that are black and white. But this month I’m going to discuss mobile banking compliance, which currently features a few more shades of gray.
Prepare Members for the Switch to E-Benefits
March 1, 2012
CUs can help members make the switch to direct deposit now.
Dashboards Keep Boards Focused
March 1, 2012
The use of online dashboards as management information systems by financial institution board members and executives is increasing.
Digital Shift Continues in Financial Services
February 28, 2012
Consumers are gravitating more toward online and mobile channels for daily financial management, and they’re showing a strong interest in tablet banking services.
Enhance Direct Mail with QR Codes
February 13, 2012
While use of QR codes is picking up steam, there remains untapped potential as well as errors in how they’re being used.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Compliance: How does your CU do with MDD checklist?
CUNA compliance experts remind credit unions that there are only 18 months left until a new Member Due Diligence rule goes into effect on May 11, 2018.
NCUA posts CUNA-sought exam guidance for MBL rule
CUNA-sought examination guidance on the NCUA's new member business lending rules, which go into effect in January, was released today by the agency.
7 key takeaways from Money 20/20
Blockchain was a main topic at the conference, and there was no loss of enthusiasm for the technology.
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