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Marketing to Hispanics? Find the Right Translator
January 24, 2011
CUs sometimes fall short when translating marketing messages from English to Spanish.
Millennials Need CUs—They Just Haven’t Met You Yet
January 18, 2011
A Microsoft white paper explores what millennials and boomers think about financial institutions and personal financial management tools.
Drive Your Members Wild
December 29, 2010
The key to making your CU thrive is to keep members so happy they'll not only stay, they'll refer their friends and family.
Raise Gift Cards Above the Clutter
December 1, 2010
Promote gift cards to SEGs to use as bonuses or spot awards.
An Education Crisis and CUs
December 1, 2010
Without changes, future members might slip out of the middle class.
Discover Latino Holiday Traditions
Miriam De Dios
November 12, 2010
The holidays are approaching and that means it's time for las posadas, el Niño Dios, and el día de los reyes magos.
Social Media: Show Me the Money
November 1, 2010
Forty-nine percent of companies believe social media is a promising tactic that will eventually produce return on investment.
Member Advisory Councils
October 26, 2010
Councils act as sounding boards and referral networks to hone new product offerings and find new members and directors.
Do You Offer Financial Education for the Right Reasons?
October 4, 2010
Financial education often fails to reach members who need it most.
Welcome Hispanic Members
October 1, 2010
Walk into your branches as if it were the first time and you didn't speak English.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA posts CUNA-sought exam guidance for MBL rule
CUNA-sought examination guidance on the NCUA's new member business lending rules, which go into effect in January, was released today by the agency.
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