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Branch Makeover Strikes a Chord
January 17, 2014
Mills42 FCU accomplished a six-month rolling makeover that’s paying big dividends.
Online Banking Videos Don't Have to Be Boring
January 9, 2014
Five ways to grab and keep members' attention via video.
Unbankable: The Noble Birth of Credit Unions
December 25, 2013
Learn the "rest of the story" about CU icons Friedrich Wilhelm Raiffeisen and Alfonse Desjardins.
De Dios: Immigration Reform Good for CUs, Economy
December 19, 2013
Reform has the potential to affect 11 million undocumented immigrants.
USC Beats Notre Dame—Off the Field
December 9, 2013
Two CUs wager on which could generate the most credit card applications.
Beware Zombies, Vampires, and TCPA
November 25, 2013
Members must provide prior express written consent to receive marketing calls, texts, and faxes.
Ten Pearls of Wisdom for CU Marketers
November 20, 2013
Aim for the heart, not the head.
CU Marketers Tackle Compliance and Other Issues
November 14, 2013
Speakers address cross-selling, compliance pitfalls.
Making Finances ‘smpl.’ for Young Adults
November 11, 2013
Program provides clarity and comfort with basic savings, credit, and money management techniques.
Federal Shutdown Doesn’t Stop CU Member Service
November 1, 2013
In response, credit unions large and small implemented the Unite for Good principle of service excellence, offering a range of assistance to federal employees.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Compliance: How does your CU do with MDD checklist?
CUNA compliance experts remind credit unions that there are only 18 months left until a new Member Due Diligence rule goes into effect on May 11, 2018.
7 key takeaways from Money 20/20
Blockchain was a main topic at the conference, and there was no loss of enthusiasm for the technology.
NCUA posts CUNA-sought exam guidance for MBL rule
CUNA-sought examination guidance on the NCUA's new member business lending rules, which go into effect in January, was released today by the agency.
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