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Drive Your Members Wild
December 29, 2010
The key to making your CU thrive is to keep members so happy they'll not only stay, they'll refer their friends and family.
Raise Gift Cards Above the Clutter
December 1, 2010
Promote gift cards to SEGs to use as bonuses or spot awards.
An Education Crisis and CUs
December 1, 2010
Without changes, future members might slip out of the middle class.
Discover Latino Holiday Traditions
Miriam De Dios
November 12, 2010
The holidays are approaching and that means it's time for las posadas, el Niño Dios, and el día de los reyes magos.
Social Media: Show Me the Money
November 1, 2010
Forty-nine percent of companies believe social media is a promising tactic that will eventually produce return on investment.
Member Advisory Councils
October 26, 2010
Councils act as sounding boards and referral networks to hone new product offerings and find new members and directors.
Do You Offer Financial Education for the Right Reasons?
October 4, 2010
Financial education often fails to reach members who need it most.
Welcome Hispanic Members
October 1, 2010
Walk into your branches as if it were the first time and you didn't speak English.
FTC Proposes Rule to Ban Deceptive Mortgage Ads
September 28, 2010
The agency's enforcement program has included many cases against mortgage lenders, brokers, and others for allegedly deceptive mortgage advertising.
Five Tips to Generate Sales in Any Economy
September 22, 2010
If your staff can sell now, they can sell in any economy.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
MBL rule changes an ‘opportunity’
NCUA’s overhaul of its member business lending regulations will allow CU business lenders to expand their efforts.
Bicameral letter addresses CFPB’s arbitration proposal
The chorus of congressional voices calling for credit union regulatory relief grew louder this week with a letter to CFPB regarding the agency’s proposed rule on arbitration.
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