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Drive Your Members Wild
December 29, 2010
The key to making your CU thrive is to keep members so happy they'll not only stay, they'll refer their friends and family.
Raise Gift Cards Above the Clutter
December 1, 2010
Promote gift cards to SEGs to use as bonuses or spot awards.
An Education Crisis and CUs
December 1, 2010
Without changes, future members might slip out of the middle class.
Discover Latino Holiday Traditions
Miriam De Dios
November 12, 2010
The holidays are approaching and that means it's time for las posadas, el Niño Dios, and el día de los reyes magos.
Social Media: Show Me the Money
November 1, 2010
Forty-nine percent of companies believe social media is a promising tactic that will eventually produce return on investment.
Member Advisory Councils
October 26, 2010
Councils act as sounding boards and referral networks to hone new product offerings and find new members and directors.
Do You Offer Financial Education for the Right Reasons?
October 4, 2010
Financial education often fails to reach members who need it most.
Welcome Hispanic Members
October 1, 2010
Walk into your branches as if it were the first time and you didn't speak English.
FTC Proposes Rule to Ban Deceptive Mortgage Ads
September 28, 2010
The agency's enforcement program has included many cases against mortgage lenders, brokers, and others for allegedly deceptive mortgage advertising.
Five Tips to Generate Sales in Any Economy
September 22, 2010
If your staff can sell now, they can sell in any economy.
Catalysts for Change
Interviews with ACUC keynoters Mel Robbins, Brett Culp, Guy Kawasaki, and Neil Pasricha.
Borrowing Big Ideas
CU marketers seek inspiration from outside the industry.
CECL Is Coming: Are You Ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
Compliance: Safe harbors for federal benefit garnishment
CUNA’s compliance staff was recently asked about a garnishment order for a member’s that receives federal benefits. The credit union determined the member did not have enough and the member asked the order be paid in full using those funds.
7 competencies of a strategic CFO
‘You've got to be curious,’ Sally Myers says. ‘Find the real problem at the heart of the issue.’
EMV is no panacea to fraud
Fraudsters have raised their game, detective tells CUNA CFO Council attendees.
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