‘Credit union employees work closely with our compliance officer to stay aware of new regulations,’ says Greenwood CU CEO Fred Reinhardt.

CUNA provides MLA credit card fee comparison tool.

'Periodically, I will read about something that happened at another credit union, and I’ll ask our supervisors or full staff, “What would you do in this situation if it happened here”?' says CEO Mark Baron of Fieldstone Credit Union. 

It’s no longer enough to take consumer complaint calls and strive for good service, says Jared Ihrig, CUNA’s chief compliance officer.

Governance, risk, and compliance (GRC) programs should improve overall performance, both operationally and strategically.

‘Don’t wait for things to happen—have a plan,’ attorney advises conference attendees.

Credit unions should seek more timely disclosure of breaches.

‘We’re taking money off the streets,' says Sundie Seefried, CEO of Partner Colorado CU in Denver, where recreational marijuana is legal.

The skills chief risk officers possess make them good CEO candidates, says Rochdale Paragon's Brian Hague.

“How often are we overconfident in our business strategy and execution?” asks Michael Rasmussen, who addressed CUNA's Governance, Risk Management, and Compliance Leadership Institute.