Compliance
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Policy & Issues|Compliance
Compliance: Identifying human trafficking red flags
Being on the front line of the financial services industry, credit unions can help identify and combat human trafficking, a rapidly growing crime.
Federal Regulators Intensify Focus on High-Cost Loans
These proposals might affect CUs—especially through their potential impact on NCUA’s Payday Alternative Loan program.
Compliance
Murphy's Law for CUs
'The chance of something going wrong increases greatly with the proximity of an NCUA exam.'
TILA-RESPA: What You Should Know Before It’s Too Late
The final rule requires the use of two new forms: loan estimate and closing disclosure.
FFIEC's 2015 Cybersecurity Priorities
The Federal Financial Institutions Examination Council (FFIEC) in March provided an overview of its cybersecurity priorities for the remainder of 2015.
CFPB Finalizes Public Consumer Complaints Policy
In March, the Consumer Financial Protection Bureau (CFPB) announced that when consumers submit a complaint to the agency’s Consumer Complaint Database, they now have the option to also share a lengthier account of what happened.
Compliance
CUNA: CFPB is Gathering Overdraft Information
It's unclear whether or how the agency will act.
Draft a Strong Social Media Policy: Five Core Tenets
Careless comments and incorrect information can quickly damage a CU’s business and reputation.
Compliance
Compliance Q&A: Reg B
Must CUs provide copies of multiple versions of the same appraisal?
FFIEC Adds to Business Continuity Booklet
Resource provides guidance on the business continuity planning processes.
The Branch Reimagined
New CU branch designs improve the member experience.
Small Loans, Big Effect
Offering small-dollar loans allows members to avoid payday lenders.
Mind Your Margins
Five steps to get the best return from your auto loan portfolio.
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What's Trending
Compliance: NCUA releases new call report form, instructions
NCUA has released its new call report form and accompanying instructions, which become effective Sept. 30. For credit unions engaged in commercial lending, most notable are the updates reflecting the January 2017 changes to the member business lending rule.
Deliver world-class service
Know and fulfill your CU's mission, vision, and values to deliver world-class service to members.
Address two important cybersecurity questions
Government agencies and the legal system have demonstrated decreasing degrees of leniency toward organizations with cybersecurity shortcomings in recent years.