Management
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5 habits to happiness
Happiness guru Neil Pasricha outlines 5 activities that boost people's well-being.
Smith: CUs are resilient
CUs maintained safe and sound lending practices during the financial crisis while banks were bailed out.
Nussle: Join the CU team
CUNA President/CEO Jim Nussle says everyone needs to play a role for CUs to remain relevant into the future.
'Daily Line-Up' Fosters Service Excellence
People from all facets of your operation—tellers, loan officers, call center agents, information technology professionals—can take ownership of teaching what’s most important for service.
Nussle Wrap-Up Video: Continue to Spread the CU Message
CUNA President/CEO Jim Nussle thanks the nearly 5,000-strong CU advocacy army that attended the CUNA GAC.
Banks Should Act Like CUs
Banks are stepping up their anti-CU rhetoric in response to CU gains in memberships and consumer satisfaction.
The Challenge of Our Time
Disruption is driving innovation and delivering value and convenience to people in almost every facet of their lives.
GAC: Powerful Cause, Positive Effect
Our advocacy army will stand above other groups as we descend on Capitol Hill to make our case for regulatory relief, increased access to CU services, and preserving CUs' not-for-profit tax status.
Seven Trends Affecting CUs' Future
'CUs will need to do more with less because of the ramp-up of regulatory pressure and erosion of fee income.'
‘Kill a Stupid Rule’ to Begin Path Toward Innovation
Flexibility, creativity, communication, and collaboration are key to creating an atmosphere that encourages innovation, says futurist and change expert Lisa Bodell. She’ll address the 2016 CUNA Governmental Affairs Conference.
Move from ‘Upselling’ to ‘Upserving’
"Don’t try to increase what consumers can do for you," author Daniel Pink advises. "Elevate what you can do for them." Pink will address the 2016 CUNA Governmental Affairs Conference.
Koppel Warns of ‘Cyber Pearl Harbor’ in ‘Lights Out’
Award-winning journalist and best-selling author Ted Koppel will address the prospect of a cyberattack on the nation's power grids during the 2016 CUNA Governmental Affairs Conference.
Let the Seller Beware
Best-selling author/CUNA GAC speaker Daniel Pink says CUs, with their strong service ethic, are well-positioned for the new world of sales.
Good to Grow
CUs achieve impressive growth by investing in their communities.
Leverage Members’ Voices
Push for regulatory relief using tools like the CUNA Members Activation Program.
Daily Debit
Same-day ACH debit payments promises added volume but demands added diligence.
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What's Trending
NCUA outlines 2018 distribution as part of TCCUSF closure
The NCUA board Thursday issued a proposed plan to close the stabilization fund this year, which would provide credit unions with a distribution in 2018 likely between $600 million and $800 million.
Sell your ideas to the CEO: 5 steps
Bringing new initiatives to the CEO requires fresh ideas and an understanding of strategic objectives.
Compliance: New HMDA resources available for filers
The CFPB released several new resources relating to HMDA implementation, including updating the preview of its “HMDA Platform” system, an online-only system designed to guide filers through the reporting process and through which they can file.