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Home » Topics » Operations

Operations
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Operations

Reaching displaced communities in Colombia

For decades, rural populations have been caught in the middle of conflicts in Colombia.
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Erin Laney
CU Rock Stars 2017|Operations

Artist sees the whole picture

‘Erin’s contributions go well beyond that of her role as executive assistant to the CEO.’
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Laura Eblen
CU Rock Stars 2017|Operations

Commit to awesomeness

Mazuma CU's director of awesomeness applies innovative problem-solving practices.
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Operations

Take Action on Interchange Legislation

Despite the uncertainty of the interchange situation, issuers need to explore different scenarios and prepare now, according to a new Celent report.
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Operations

Mergers Remodel the Movement

For better or worse, the trend toward fewer but larger CUs continues. The gradual but incessant migration toward fewer but larger credit unions continues, apparently unimpeded by economic ups and downs.
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Management|Operations

When Factories Fold

The recession has idled scores of U.S. factories. When the gates close, CUs become members' financial safety net.
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Operations

Take a Balanced Investment Approach

Meier : Contraction or extension risk can lead to a potential asset-liability mismatch. Edward Meier suggests managing a blend of short- and long-term investments to guard against unexpected market movements. He’s a portfolio manager in the Fixed Income Division of MEMBERS Capital Advisors , the registered investment advisor affiliate of...
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Management|Operations

Spotlight: Amy Stanton, Connex CU

Who : Amy Stanton What : Assistant vice president of marketing Where : Connex CU , North Haven, Conn. Why is the CU movement exciting? Credit unions offer a better choice for personal financial services. A lot of us work extremely hard to help consumers understand the difference between credit...
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Compliance|Operations

Foiling a Scam

Steve Rodgers Alert CU staff thought something was wrong, and it was. Bank of America didn’t catch it. Citibank didn’t catch it. Neither did Wells Fargo. As employees at those banks were busy processing withdrawals, Joe Gonzales was busy draining 82-year-old Jack Whittaker’s accounts. In little more than a year,...
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Operations|Community Service

Get a Free DVD

Credit unions in Kenya are growing three times faster than credit unions in any other country, according to the World Council of Credit Unions (WOCCU). Find out why—and celebrate International Credit Union Day—with a free DVD highlighting credit union success in this African country. WOCCU has made a limited supply...
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Operations

Swindlers 'Party On' During Tough Economy

By Lora Kloth The recession may be waning, but it has invited scammers to throw what some call a “fraud party.” Fraud increases during recessions, and this downturn is no different. According to a recent report from The Network Inc. , a Norcross, Ga., firm that runs compliance and corporate-governance...
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Marketing|Management|Operations

No Excuses: Growing a CU in a Shrinking Economy

No Excuses: Growing a CU in a Shrinking Economy July 1, 2008 By Ann Marie Gunn Newsweek's Keith Naughton wrote in January, "If you want to see what hard times look like, come to Michigan." Thanks to a renewed passion for service coupled with enterprise sales and service initiatives, however,...
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Lending|Marketing|Operations

Members Go For Gift Cards

Members Go For Gift Cards October 1, 2007 By Cathy Fleming Gift cards might not be big money-makers for credit unions. But members like the convenience the cards provide, and credit union executives find value in adding the cards to their product lineup. Sarah Canepa Bang, CEO of Financial Service...
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This Month Payments: Perils and Promise

Payments: Perils and Promise

The payments arena offers new opportunities to connect with members.
Cards Are (Still) King

Cards Are (Still) King

Credit and debit cards still drive the competitive payments market.
Open Banking on its Way

Open Banking on its Way

Prepare for the impact it will have on member relationships and competitive positioning.
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