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Hampel: ‘Economy shows no sign of aging’
August 15, 2017
The economy is now in its ninth year of recovery—the third longest expansion in U.S. history, says Bill Hampel, CUNA’s chief economist/chief policy officer.
Strong loan, membership growth in store for CUs
August 15, 2017
CU loan-to-share ratios approach levels not seen since the 1990s, says CUNA Chief Economist/Chief Policy Officer Bill Hampel.
Don't strike out with members
July 26, 2017
When a member’s simple request becomes complicated or inconvenient, your reputation can take a hit.
Financial literacy: Is money a master or servant?
April 28, 2017
How can CUs help consumers master their money?
Serving the female investor
Mary Wong Young
April 20, 2017
‘Women place value first in the relationship of trust and respect they have for the person making an investment recommendation than the actual investment itself.’
Engage members to combat card fraud: Three steps
April 19, 2017
Consumers who understand how to use their cards safely are one of the strongest lines of defense in the fight against fraud.
Make life easier for your members
April 18, 2017
Research shows that loyalty for today’s consumer is all about ease of use.
Member centricity: The key to branch modernization
April 17, 2017
‘It’s the combination of high touch, one-to-one service and great technology that makes our Branch 2.0 model work.’
Women make financial strides
April 12, 2017
Statistics point to women’s rising financial clout.
This Month in Credit Union Magazine
April 8, 2017
Four thought leaders who will address CUNA’s America’s CU Conference—Brett Culp, Guy Kawasaki, Mel Robbins, and Neil Pasricha—explore themes of discovery.
Avoid phishing scams: 3 steps
April 7, 2017
Scammers are getting smarter, and regularly trick even technology experienced users.
Responsibilities of a loan originator
April 3, 2017
Know the definitions of a mortgage loan originator and what additional responsibilities individuals who meet those definitions are required to follow.
The psychology of saving
April 1, 2017
Want to help members save more money? Tap into their penchant for gambling.
Combine best practices and sophisticated tools to fend off cyberattacks.
Your Weakest Link
Cyber thieves target employees through fake profiles, email scams, and malware.
Strive for ‘Top of App’ Status
Drive interchange revenue by providing members with incentives to use your cards.
Compliance: 'Mailbox rule' for TRID timing requirements
CUNA's compliance staff receives a number of questions about TRID rule, leading to publication of a recent
post addressing means of delivery and timing requirements for the Loan Estimate and Closing Disclosure forms.
Still time to register for CUNA, FS-ISAC data breach webinar
CUNA will join CUNA Mutual Group and the FS-ISAC for a webinar on Equifax data breach. The call is open to CUNA and CUNA Mutual Group members only and is scheduled for 1 p.m. (ET) Thursday.
Make your CU less inviting to robbers
Credit unions can thwart robbery attempts by showing signs of being prepared during opening and closing procedures.
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your managers conduct coaching sessions with employees?