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» Human Resources
Arrest Employee Embezzlement
April 8, 2013
Most incidents stem from inadequate internal controls, inaccurate audits, lack of oversight, or abuse of authority.
Build Your Workforce, 2013 Style
February 18, 2013
These recruiting trends, from ERE.net, will continue to intensify this year.
Size Up the Power of Your People
February 8, 2013
CUs analyze reams of data daily, but many fall short when quantifying the impact of their most important resource: employees.
February 3, 2013
CUs are rethinking their front-line staffing strategies to meet members’ changing preferences.
Benefit Costs Shift to Staff
January 30, 2013
Communicating health-care actions can help CUs manage the impact of benefits changes.
Staff Turnover to Rise as Economy Improves
January 15, 2013
Expect dissatisfied, stressed workers to seek job opportunities elsewhere when hiring picks up.
CUs Grapple with Rising Benefit Costs
January 14, 2013
While wages stagnate, health insurance costs continue to rise.
Cultivate a Workplace of Respect
December 17, 2012
Transgender individuals face disproportionately high levels of mistreatment at work.
Is Staff Training Time Compensable?
December 14, 2012
It's a common misconception that a nonexempt employee's time devoted to training is not counted toward hours worked.
Get the C-Suite to Listen: Five Strategies
December 6, 2012
Communicating effectively, especially to executives, can be a challenge.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Compliance: How does your CU do with MDD checklist?
CUNA compliance experts remind credit unions that there are only 18 months left until a new Member Due Diligence rule goes into effect on May 11, 2018.
NCUA posts CUNA-sought exam guidance for MBL rule
CUNA-sought examination guidance on the NCUA's new member business lending rules, which go into effect in January, was released today by the agency.
7 key takeaways from Money 20/20
Blockchain was a main topic at the conference, and there was no loss of enthusiasm for the technology.
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