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» Human Resources
No CU Is Immune From Employee Dishonesty
April 27, 2012
Many boards aren’t prepared for the financial and reputational impact of embezzlement. Whether your CU is large or small, employee dishonesty doesn't discriminate.
Health-Care Law Changing CUs’ Coverage
April 23, 2012
Health-care insurance exchanges will continue to move forward regardless of the Supreme Court’s decision on the constitutionality of the health-care act.
Secrets You Must Discover Before You Die
April 18, 2012
Author and speaker Dr. John Izzo channels wisdom into personal and professional happiness.
Use Social Media Wisely
April 16, 2012
Failure to clearly outline the CU’s social media use expectations through a written policy can significantly increase risk.
April 1, 2012
The Great Recession left indelible marks on nearly all aspects of CU operations—and staff.
Six Jobs You Won't Recognize in 10 Years
April 1, 2012
The evolution in CU jobs is driven by a host of factors, including technology, member preferences, costs, and competition.
The Four C’s of Employee Engagement
March 29, 2012
Help human resources staff engage employees in their benefits.
USERRA Honors Servicemembers
March 11, 2012
Do you have employees who must leave work for two or three weeks each year as part of their training as members of the U.S. Army Reserve?
The True Cost of Poor Workforce Utilization
W. Michael Scott
February 10, 2012
Relying too heavily on tellers to perform administrative tasks can reduce their productivity in other important measures.
The Trainer’s Call
February 9, 2012
Motivation, inspiration, and energy are the wellsprings of motivation for the CU training professional.
Blockchain: The Ultimate Disrupter?
Experts say blockchain technology can be a “game-changing force.”
3 Ways Execs Seek Feedback
CU executive teams turn to coaches, mentors, and peer networks.
Don’t Fall Prey to Fraud
Experts say awareness of time-tested schemes is key to prevention.
Key Trends for Strategic Planning
Disruption is a reality in financial services, and transformation is critical.
Compliance: FinCEN posts FAQs on CDD requirements
FinCEN issued a list last week of frequently asked questions regarding Customer Due Diligence requirements for financial institutions. The document contains 24 sets of questions and answers, which are also available on. CUNA’s
What's your ‘opening line’?
Consider how you might alter your opening line to create a compelling reason for someone to join your CU.
Wearable Technology: Seeking a Financial Services Breakthrough
Developments in wearable technology warrant CUs’ attention before they find themselves behind the curve.
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