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» Human Resources
Five Ways to Build Your Reputation
August 1, 2011
Reputation isn't about how we see ourselves and our work, but how others see us.
Profile: Kimberly Woollard, Grow Financial FCU
July 15, 2011
A commitment to diversity can give CUs a competitive edge, HR executive says.
Benefits: Consider the ‘Human’ in Human Capital
July 14, 2011
Human capital management acknowledges that employees aren’t all the same.
Health-Care Reform Landscape Taking Shape
July 1, 2011
‘Play or pay’ penalties will likely have the most influence on whether or not CUs offer health-care benefits to employees.
Reduce Retaliation Risk
June 27, 2011
As employee claims increase, so do management responsibilities.
Pink: Embrace Three Principles of Motivation
June 21, 2011
Give employees more autonomy and let them come up with their own creative solutions.
Educate Staff on SCRA Provisions
June 2, 2011
Develop detailed procedures to assist staff in handling questions about the Servicemembers Civil Relief Act.
My Top 5 Takeaways from the CUNA HR/TD Conference
May 18, 2011
Make sure your conference takeaways are brought back to the office—and not left in the trunk of your car.
Overworked & Understaffed
April 1, 2011
Welcome to the post-recession workplace.
Nursing Mother Rule Is a Smart Retention Tool
April 1, 2011
All employers covered by the Fair Labor Standards Act must provide lactation breaks.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA’s final FOM rule published, effective Feb. 6
The NCUA’s final field-of-membership rule was published Wednesday, making it effective Feb. 6. The rule, finalized by the NCUA board in October, facilitates consumer access to credit unions and provides credit unions with more flexibility.
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