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Credit Union Magazine
» Human Resources
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Take a Holistic View of Employee Health
June 7, 2014
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
CU Makes Staff’s Financial Wellness ‘A Core Focus’
May 11, 2014
‘Our employees recognize that we are committed to them.’
The Price of Top Talent
May 3, 2014
Provide clear career paths or employees will find them elsewhere.
Give HR a Seat at the Leadership Table
April 21, 2014
‘Many in executive leadership have not given HR leaders the respect they deserve.’
Staff's Great Service Rewarded with Great Service
March 25, 2014
United FCU's concierge service runs errands for employees, free of charge.
Address These Questions in ‘BYOD’ Policies
March 24, 2014
Whether or not it’s against your credit union’s policy, at least some of your employees are using their personal devices at work.
Motivate with More Than Money
January 14, 2014
Nonfinancial motivators often are more effective than cash in building long-term employee engagement.
Keep Key Staff
January 2, 2014
Consider the importance of turnover and staffing trends in your strategic planning process.
Developing Tomorrow's CU Leaders
December 26, 2013
Three themes emerge from Bill Vogeney’s career: Service, education, and financial performance.
Credit Union Magazine
May 2015 digital edition
Scenes from the CUNA CFO Council Conference
A record 491 attendees learn about branch profitability, investments, and more.
CU warns college students about ‘card cracking’
Michigan State University FCU has spearheaded a campaign to raise awareness about a scam that’s becoming more popular state and nationwide.
Highlights from the CUNA CFO Council Conference
'You will not be remembered for what you accomplished but for who you influenced.'
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